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ActionCOACH Honored In The People’s Choice Stevie® Awards For Favorite Companies

 ActionCOACH has been voted the favorite Business Services organization by the more than 35,000 people worldwide who voted in the first People’s Choice Stevie® Awards for Favorite Companies. 

The worldwide public vote was conducted as part of the 8th Annual International Business AwardsSM, the only global, all-encompassing business awards program honoring great performances in business.

Nicknamed the Stevie® for the Greek word “crowned,” the awards will be presented to honorees at The 8th Annual International Business Awards on Tuesday, 11 October in the Emirates Palace Hotel in Abu Dhabi, United Arab Emirates.

All organizations honored in the Company/Organization awards categories of this year’s International Business Awards were eligible to be included in voting for the People’s Choice Awards, which was open to the public for more than five weeks this summer.

Founded by Oz businessman Brad Sugars in 1993, ActionCOACH has expanded into a global leader in business coaching.

This is not the first time ActionCOACH has been honored by the Stevies this year, as the company earned Company of the Year – Business Services, at the American Business Awards earlier this year.

Complete lists of honorees and other details are available at www.stevieawards.com/iba

ActionCOACH is the world’s number one business coaching and executive coaching firm, with more than 1,000 offices in 39 countries, coaching more than 15,000 businesses every week.

Australians Among Winners Announced for the 2011 Business Excellence Awards

The 2011 Business Excellence announced winners in 16 separate categories in a gala awards ceremony held at the Fontainebleau Hotel in Miami.

The winners received the gold Business Excellence Awards statuette, surrounded by more than 150 attendees, including ActionCOACH Business Coaches and business owners from around the world.

The list includes Australian Pressure Testing Services, a Western Australia-based company owned by Paul Newboundan, and New South Wales-based In 2 Motion, owned by Jason Pilgrim.

2011 Business Excellence Award Winners

Best Overall Company (Under 10)
Stice Drywall (Edmonton, Alberta) – Owner, Vern Stice

Best Overall Company (Under 50)
Beaver Trees and Landscaping (Christchruch, New Zealand) – Owner, Bryce Robb

Best Overall Company (Under 500)
Scott Fischer Enterprises (Ft. Myers, Florida) – Owner, J. Scott Fischer

Fastest Growing Company (Under 10)
Opp Family Chiropractic (St. Francis, Minnesota) – Owners, Dr. Brian and Dr. Cindy Opp

Fastest Growing Company (Under 50)
Chase Roofing and Contracting (Cooper City, Florida) – Owner, Tamara Chase

Fastest Growing Company (Under 500)
Australian Pressure Testing Services (Henderson, Western Australia) – Owner, Paul Newbound

Entrepreneur of the Year
Michael J. Caputi, Epoxytec (West Park, Florida)

Best Service Based Results
ACF Consulting (Trinity, Florida) – Owner, Adam Ford

Best Manufacturer/Wholesaler
MIC Foods (Miami, Florida) – Owner, Alfredo Lardizabal

Best Retailer
Columbus Car Audio and Accessories (Columbus, Ohio) – Owner, Todd Hays

Most Community Impact
In 2 Motion (North Richmond, New South Wales, Australia) – Owner, Jason Pilgrim

Best Turnaround Company
Luxury for the Home (Houston, Texas) – Owner, Leslie Hassler

Most Innovative Company
Nova Data Testing (Yulee, Florida) – Owner, John Taylor

Best Customer Service Results
Gonzalez and Goetz (Ft. Lauderdale, Florida) – Owners, David Goetz and Lisa Gonzalez-Goetz
Best Start-Up
Source88 (St. Petersburg, Florida) – Owner, Lindsey Jarrell

Young Entrepreneur (35 and younger)
Neitra Blair, owner of Organizing Lifestyles (Houston, Texas)

The Business Excellence Awards are sponsored by ActionCOACH, the world’s number one business coaching firm. For more information on the awards, visit bef2011.com .

Business Awards: “Best Start-up” Category Announced for 2011 Business Excellence Awards

The 2011 Business Excellence Awards announced entries are now open for the “Best Start-up” category for this year’s event, which will take place at the conclusion of the 2011 Business Excellence Forum, hosted at Fontainebleau Hotel in Miami from August 19-20, 2011.

Business awards at the 2011 Business Excellence Awards include honours for "Best Start-up"

 The Business Excellence Awards honor the “best of the best” results in small and medium sized businesses from around the world, and is an excellent way to showcase exceptional results for business owners, entrepreneurs, their teams and their companies.

To enter companies into the “Best Start-up” category, click here …

befawards.com

 … to request a download for entry into the awards.

 The “Best Start-up” category is recognizes outstanding results for startup companies that have begun operations since January, 1, 2010.

 Winning companies will receive a 2011 Business Excellence trophy for the category, as well as local and national publicity for the company’s business accomplishments.

 The 2011 Business Excellence Forum and the 2011 Business Excellence Awards are sponsored by ActionCOACH, the world’s number one business coaching firm. The events are part of the company’s on-going commitment to innovation, business excellence and business re-education for owners and teams who operate and work in small-and-medium sized businesses.

Deadline for entries is June 30, 2011.

For more information about the 2011 Business Excellence Awards, click here:

befawards.com 

ActionCOACH is the world’s number one business coaching and executive coaching firm, with more than 1,000 offices in 32 countries.

Grow your business with clear Vision and Mission statements

If you’re wanting to really grow your business, you should get clear on the true vision and mission of your organization and what you want it to become.

You can leverage and better grow your business with Vision and Mission statements.

Think of your vision (or your Vision Statement) as your destination.

Think of your Mission Statement as the path to getting there.

In both, you should be able to answer three key questions about your business:

1) What do you do?

2) For whom do you do it?

3) What is the benefit of doing business with you?
 
Once you’ve established your Vision and Mission, share it with your team.

Putting your mission statement in your employee handbook will help your team understand the overall purpose of your organization, so long as you answer the three key questions about your company.

Remember, it’s easier to create teamwork and coordination in a company when everyone is working toward a common goal.

Make your company’s goal to fulfill your Vision and Mission.

Not only will you be going in a clear direction for success, you’ll be doing it with people who share your own drive and passion to make that vision and mission a reality.

All the best,

The TEAM at ActionCOACH

ActionCOACH highlights “business help” results at regional conferences

I am An ActionCOACH

The ActionCOACH regional conferences highlight a number of great “business help” results from the past year, and this year was no exception.

The results of the ActionCOACH business help system and its impact on profit, team building and owner lifestyle is always evident at the regional conferences, as top coaches are recognized for their results in their local communities.

More information about the latest Asia-Pacific Conference is here …

Steve Leach wins award

… featuring a variety of ActionCOACH Business Coaches.

“Conference season is a great way to show how a good Business Coach guide you with great business help,” ActionCOACH Founder and Chairman Brad Sugars said.

“Business Coaches can offer business help in so many ways … from systems that help multiply profit to new ways to leveraging your time in building better teams.”

Business Coaches use business help questions to allow owners to see and overcome business challenges.

Business Coaches also offer business help by holding owners accountable (sometimes for the first time) to getting the better results.

For more ideas on how business coaching can offer business help to your company, see “I Am an ActionCOACH” here …

YouTube video – I am an ActionCOACH

And … for those companies in start-up mode looking for business help, ActionCOACH offers business help through a variety of business help books, CDs, DVDs and group coaching workshops and seminars.

In bigger companies needing business help (meaning those companies with turnover in excess of $5 million), ActionCOACH Business Coaches offer business help in exclusive “one-on-one” coaching, with a variety of additional business help options and programs.

Remember, all of ActionCOACH business help programs are guaranteed, so whatever level of business help you choose, you know you will get the business help results you want to achieve.

Business Mentor Australia: How to Boost your Average $$$ Sale (Part 2) …

In our previous ActionCOACH post, we talked about the importance of upping your Average $$ Sale, and in the next several posts, we’ll offer specific strategies to make this happen in YOUR business.

Here’s some additional suggestions:

Up Sell …
This can be done when you have a basic and deluxe version of a particular product.  It works by selling your customer a more expensive version of the product they’re looking at, based on its benefits.  When up selling it’s important to explain how the more expensive model will better suit their long term needs.

Hints and Tips …
1. Clearly spell out the BENEFITS of the more expensive option.
2. Put the price into perspective – “Sure it might be a little more now, but in the long run…”
3. Keep your options open…don’t oversell the dearer product as someone may be on a very tight budget.

Cross or Add On Sell …
A technique that is successfully used by many large companies (see McDonald’s above).  Can be very effective when selling products or services that are used in conjunction with others.  A good example of this would be selling your customers a watering system when they buy a quantity of lawn seed.  Or try buying a suit without the sales assistant offering you to try a vast array of ties.  You can also cross sell associated products or services on a commission basis with another company.

Hints and Tips …
1. Always offer more than the customer is initially looking for.
2. Offer a package deal if they buy something else as well.
3. Don’t over pressure people, after all you want them to come back.

Down Sell …
Show them the highest priced item first and then the one just a little more expensive than they’d planned seems extremely cheap. This can be really effective when your customer can’t afford a more expensive item.  Rather than attempting to only sell them a higher priced item, and as a result losing the sale altogether, you simply sell them a similar product that fits just above their budget.

Hints and Tips …
1. Wait until you are absolutely sure they can’t afford the premium product, you just might sell the most expensive item each time.
2. Try and make it sound as though there is little difference between the two products anyway.
3. If you haven’t got a cheaper version, try and sell them something else.

Use a Checklist …
Similar to Add On Selling, you simply run through a checklist with your client whenever they purchase a particular type of product.  This list should be prepared in advance and used with as many different products as possible.  For example if a customer buys a tin of paint, run through the list to see if they need brushes, thinners, drop sheets, stirrers, etc.

Hints and Tips …
1. Make sure every team member has the list.
2. Check to make sure it’s being used with every customer.
3. Have a reward system in place that acknowledges team members who make additional sales off the list.
4. Test and measure – and if it ain’t working, change the questions.

More simple yet effective strategies in upcoming posts!

Business Mentor Australia: How to Boost your Average $$$ Sale

Here are some great ActionCOACH tips to boost your Average Dollar (or Value) Sale …

The good news is … this is all less of a mystery to most business owners, but precious little is usually done to increase it.

Some customers might spend $500 while others $23.50 – the average $ sale is just that:

The AVERAGE $ spend from everyone who does business with you! 

All you need to do is divide what’s in the till with the number of transactions you’ve made.

Just like McDonald’s staff always asks, “Would you like fries with that?”

You need to look for ways of increasing your average $ sale. 

Even though most people say NO to the fries, think of the millions of extra dollars they make a day from those that say YES. 

Now think of how a similar strategy could unlock another goldmine for you.

The key is remembering that it only takes slight improvements to make a drastic difference to your profitability. 

These customers are already doing business with you and any little extra you can add on is all cream.

There are subtle and not so subtle ways of doing it.  Here’s the complete repertoire for you to choose from…

Increase Your Prices …
The most obvious way to increase your average dollar sale is to put up your prices. 

This method should be approached with some caution, although most often you will have more fears about a price rise than any of your customers. 

If you intend to increase your prices substantially it’s best to gradually phase the new prices in over a period of time.

Hints and Tips …
1. Just do it … add 10% across the board today.
2. For big rises, phase them in slowly.
3. When you get the 5 to 10% of people who object, shift their focus to the quality of your product and the benefits it offers.
4. Check what the competition are charging.
5. Be prepared to offer a little extra service and follow-up.

More strategies to come!

Business Help Australia: Simon Harris Wins GrowthCLUB Award at ActionCOACH Asia Pacific Conference

ActionCOACH, the world’s number one business coaching firm, presented Simon Harris with its 2011 GrowthCLUB Award at its Asia Pacific Conference Awards ceremony, which took place at the Luxurious Five-Star Sofitel, Broadbeach in Queensland, Australia.

GrowthCLUB is a unique business help program designed specifically by ActionCOACH for small to medium sized business owners.

Each GrowthCLUB event is designed to help business owners maximize their potential by creating a 90 day action plan to achieve better results in the areas of time, team and money.

To learn more about how GrowthCLUB can help you in your own business, call or contact an ActionCOACH Business Coach in your area today.

Business Help Australia: BCS Firm Wins ActionCLUB Award at ActionCOACH Asia Pacific Conference

ActionCOACH presented the BCS firm of Ben Fewtrell and David Carlin of New South Wales, Australia the 2011 ActionCLUB Award at its Asia Pacific Conference Awards ceremony, which took place at the Luxurious Five-Star Sofitel, Broadbeach in Queensland, Australia.

ActionCLUB is a 14 week program for business owners to learn and implement a number of ActionCOACH strategies and programs, specifically designed for owners who prefer to learn in a workshop setting, as well as those owners of start-ups and micro businesses.

The workshop is comprised of seven evening sessions, and covers everything from setting goals and building better teams to producing more effective marketing and generating more sales.

Running an ActionCLUB program requires a lot of attention to detail in addition to the ability to connect with many different types of business owners. These are both areas in which the BCS firm excels.

ActionCLUB is an excellent way to begin and continue business help with ActionCOACH “business re-education” programs, seminars and workshops.

See how ActionCOACH can help you and your business today.

Business Help Australia: Vic Ciuffetelli Wins Master Licensee of the Year Award at ActionCOACH 2011 Asia Pacific Conference

ActionCOACH, the world’s leading business and executive coaching firm, named Australian Master Licensee Vic Ciuffetelli its Master Licensee of the Year at this year’s Asia Pacific Conference.

ActionCOACH Founder and Chairman Brad Sugars presented the award to Mr. Ciuffetelli during its Awards Ceremony, which honors the “best of best” within the company’s system.

The Master Licensee of the Year award considers the overall success of an ActionCOACH business and its clients on a number of business help benchmarks and metrics, including the company’s growth rates of revenue, profit and number of clients.

Master Licensees within the ActionCOACH system are responsible for developing business and providing support to the franchisees within their territory.

The award is the highest honor for Master Licensees within the ActionCOACH system. 

ActionCOACH is the leading business coaching company in the world, which guarantees its business help systems to grow any business in any category.

Discover how ActionCOACH can help give you an effective “business re-education” that will forever help you and your business today.